Risk Management, Made Simple - For You and Your Broker

Meet Our Expert Team

A dedicated group of professionals committed to providing personalized, strategic advice to help you achieve your goals.

Kymberlee

Founder & CEO

A proud US Air Force veteran, Kymberlee brings over 30 yrs of insurance and risk management experience to clients. After multiple yrs working directly for owners, operators and investors in senior housing, Kymberlee created Hummingbird to provide support for those with a passion for providing quality care and services to seniors.

Lora Shaffer

Executive Vice President of Business Development & Client Solutions

With over 25 yrs of extensive experience in operations, sales and insurance services, Lora has developed a strong reputation for bridging the gap between strategy and execution, providing tangible value to clients. Lora’s expertise extends to Property, Casualty, Life and Heath Insurance. 

Amanda Pope

Claims Counsel & Resolution Specialist

Amanda utilizes her 20 yrs of  knowledge as a former litigator focused on defense for clients in liability and employment matters, as well as her experience as in-house counsel for a sr living manager, to bring Hummingbird’s clients sound advice and recommended resolutions relating claims and regulatory matters.

Kevin Keefe

Director of IT & Business Operations

Kevin brings 10 yrs of senior housing experience to his role in providing the strategic IT direction for Hummingbird, which aligns with the company’s goals and objectives; keeping client needs at the forefront. Kevin oversees the company’s compliance programs and collaborates on the upgrades to Hummingbird’s proprietary Quality Assurance software, Trax.

Kyle Hoyer

Senior Insurance Services Manager

Kyle’s 9 yr tenure with Hummingbird makes him an invaluable resource to clients. Kyle’s manages commercial Property & Casualty insurance programs in close collaboration with Hummingbird’s clients and broker partners, providing stellar and comprehensive guidance and support throughout the insurance lifecycle. 

Kelly Ripley

Director of Client Services

Kelly’s 20 yrs of experience in operations and state and federal regulatory compliance, provides Hummingbird’s clients with a tremendous resource relating to compliance as well as HR, Safety, OSHA and claims. The support that Kelly provides clients, allows their staff to focus on quality care.

Jennifer Roy

Financial Services Manager

Jennifer brings nearly two decades of extensive accounting experience to her role with Hummingbird. Her meticulous attention to detail and assists clients in understanding claim payments and provides invaluable support to clients relating to their self-insured or high deductible programs. 

Melita Hobby

Claims and Compliance Manager

With over 30 yrs of experience in the senior housing and healthcare sector, Melita is dedicated to taking many tasks relating to liability claims management, off the plates of the staff of Hummingbird’s clients. Melita assists in the management of liability claims and focuses on HIPAA compliance. 

Tyler Szwec

Data Analyst

Tyler plays a key role for Hummingbird’s clients, assisting with the management of data and creation of statistical tools to assist with analyzing Quality Assurance information and claims information. Tyler’s 15 yrs of customer service skills add to his ability to provide both internal and external training. 

Maxine Simard

Insurance Services Support Assistant

Maxine brings tremendous value to the services provided by Hummingbird, relating to insurance services. She inputs, updates and maintains insurance data, while assisting clients in accessing key information.  Maxine provides crucial support to clients, brokers and carriers, coordinating the gathering of renewal information, and ensuring applications are completed accurately and timely.  

Hydeiah Swann

Risk Management Support Assistant

Hydeiah is the newest addition to the Hummingbird team bringing 7 + yrs of administrative and compliance experience for state and federal entities. Her primary focus for Hummingbird’s clients relates to compliance with HIPAA, while streamlining the release of records, and reporting of claims.  

Kymberlee Dougherty Tysk

Founder & CEO

Kymberlee Dougherty Tysk is the founder of Hummingbird Risk Advisors and serves as President & Chief Executive Officer. She is a seasoned professional with over thirty years of experience in insurance and risk management, including twenty-one years exclusively focusing on senior housing and healthcare. Kymberlee has been recognized by Risk & Insurance magazine as one of the industry’s “Power Brokers” for Long Term Healthcare. Prior to her work in the brokerage arena, Kymberlee was the Chief Risk Officer for a large senior care provider. Kymberlee is a member of the American Health Care Association (AHCA), the Board of Directors Network (DBN), the American Association of Homes and Services for the Aging (AAHSA), and the American Society of Healthcare Risk Managers (ASHRM). Additionally, Kymberlee held the position of President for the Atlanta Chapter of the National Association of Professional Women (NAPW), where she tripled the membership over a 2 year period. She is a licensed insurance producer in 15 states and a veteran of the United States Air Force.

(678) 381-0838

Lora Shaffer

Senior Vice President Insurance Services

 Lora serves as Senior Vice President of Business Development and Client Solutions, bringing over 25 years of leadership experience in Sales and Operations, as well as extensive expertise with Insurance Carriers and National Brokers.

In her role, Lora is instrumental in managing comprehensive insurance programs tailored to our clients’ needs. She oversees the strategic implementation of coverage solutions across various sectors, ensuring clients receive robust protection aligned with their specific risk profiles and operational goals.

Beyond insurance management, Lora plays a pivotal role in fostering new business opportunities and driving marketing efforts to expand our client base. Her deep understanding of both Property and Casualty, as well as Life and Health insurance, enables her to provide informed guidance and support, enhancing overall client satisfaction and retention.
(678) 381-0705

Kevin Keefe

Director of Operations

Kevin serves as the Director of Operations, offering strategic input into IT direction that directly shapes business strategies for new and existing products and systems.

He is responsible for the maintenance and troubleshooting of our company’s IT infrastructure. Additionally, Kevin manages the Trax software, providing development, training, and client support.

His project portfolio includes Cloud Migration and Software Development & Implementation, benefiting both our organization and our clients.

(678) 527-7635

Kyle Hoyer

Insurance Services Manager

Kyle manages Commercial Property and Casualty Insurance programs in close collaboration with our clients and broker partners. He provides comprehensive support throughout the insurance lifecycle, including proactive assistance during renewals and ongoing management of insurance accounts. Kyle serves as a key liaison between our clients and insurers, ensuring smooth communication and effective resolution of issues.

​ In addition to his role in program management, Kyle oversees claims for both property and auto insurance, ensuring prompt and efficient processing to minimize disruptions for our clients. His commitment to excellence is backed by a Bachelor of Science in Health Sciences from Ohio State University, along with recently earning an MBA from the University of Cincinnati with a focus on Health Care Administration (MHA).
(678) 527-7637

Kelly Ripley

Director of Client Services

Kelly provides comprehensive support for our clients’ workers’ compensation claims and safety management programs, ensuring seamless client services. During the pandemic, she took charge of COVID reporting for our clients, ensuring compliance and allowing them to prioritize resident care. Kelly leverages data analytics to track trends and advocate for safety improvements across clients’ communities, further enhancing our client service offerings.
(678) 381-0839

Tyler Szwec

Risk Management Support Assistant

Tyler is a Risk Management Support Assistant working extensively in developing and maintaining the Quality Assurance and Performance Improvement programs of our clients. Tyler provides support for our Trax software, developing and implementing incident report training. Additionally, he generates statistical analysis reports relating to professional and general liability, workers’ compensation, and QAPI for our clients. Tyler also provides financial services to our clients and assists in maintaining our IT infrastructure.

Melita Hobby

Claims and Compliance Manager

Melita Hobby brings over 30 years of experience in the long-term care industry in her role as Claims and Compliance Manager. She has worked as an Executive Assistant in the General’s Counsel office of a national skilled nursing facility operator for the past 22 years, earned many designations including her Certified Professional Assistant (CAP) certification, and served on the Board of Directors of a HUD facility in mid-town Atlanta.

Melita provides operational services such as PL/GL claims processing as well as requests for records, insuring they are in compliance with State and Federal guidelines relating to the privacy of protected health information.
(678) 218-0842

Maxine Simard

Risk Management Support Assistant

Tyler is a Risk Management Support Assistant working extensively in developing and maintaining the Quality Assurance and Performance Improvement programs of our clients. Tyler provides support for our Trax software, developing and implementing incident report training. Additionally, he generates statistical analysis reports relating to professional and general liability, workers’ compensation, and QAPI for our clients. Tyler also provides financial services to our clients and assists in maintaining our IT infrastructure.

Jennifer Roy

Claims and Compliance Manager

Melita Hobby brings over 30 years of experience in the long-term care industry in her role as Claims and Compliance Manager. She has worked as an Executive Assistant in the General’s Counsel office of a national skilled nursing facility operator for the past 22 years, earned many designations including her Certified Professional Assistant (CAP) certification, and served on the Board of Directors of a HUD facility in mid-town Atlanta.

Melita provides operational services such as PL/GL claims processing as well as requests for records, insuring they are in compliance with State and Federal guidelines relating to the privacy of protected health information.

(678) 218-0842

Tyler Szwec

Risk Management Support Assistant

Tyler is a Risk Management Support Assistant working extensively in developing and maintaining the Quality Assurance and Performance Improvement programs of our clients. Tyler provides support for our Trax software, developing and implementing incident report training. Additionally, he generates statistical analysis reports relating to professional and general liability, workers’ compensation, and QAPI for our clients. Tyler also provides financial services to our clients and assists in maintaining our IT infrastructure.

Hydiah Swann

Claims and Compliance Manager

 

Melita Hobby brings over 30 years of experience in the long-term care industry in her role as Claims and Compliance Manager. She has worked as an Executive Assistant in the General’s Counsel office of a national skilled nursing facility operator for the past 22 years, earned many designations including her Certified Professional Assistant (CAP) certification, and served on the Board of Directors of a HUD facility in mid-town Atlanta.

Melita provides operational services such as PL/GL claims processing as well as requests for records, insuring they are in compliance with State and Federal guidelines relating to the privacy of protected health information.   

(678) 218-0842

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